Tips to help get your e-commerce customer service in top shape
For e-commerce companies, great customer service can be the single decisive driver on the path to growth and success.
View ArticleDigitalisation – a potential revolution for the logistics industry?
Significant progress in 3D printing may soon threaten the market.
View ArticleThe mobility revolution: Automotive sector undergoing a transformation
When an industry undergoes a transformation, so must its supply chains and logistics processes. That’s what’s happening in the automotive sector right now.
View ArticleThe era of semi-autonomous vehicles is upon us
It’s time for the logistics industry to begin considering all the aspects of an autonomous freight transport future.
View ArticleDHL announces title partnership of Africa’s largest e-commerce and fintech event
E-commerce and fintech are Africa’s biggest opportunities for growth,
View ArticleGlobal trade trends to be prepared for in 2018
If you are selling online then you need to understand how your operations and customers may be affected by advances in logistics, regulatory and enforcement changes, world events – and even climate...
View ArticleEight trends in e-commerce to watch in 2018
What should SMEs be looking out for in 2018?
View ArticleMoving the needle: How logistics can help shift focus to patient-centred...
Customers value the opportunity to order medicines online with the promise of precisely timed home delivery.
View ArticleMTN: Inside Africa’s mobile machine
In 2010, MTN had to face an uncomfortable truth: Its basic business model was not growing as fast as previously.
View ArticleIntrapreneurship: Large companies embracing the start-up mentality
Intrapreneurship is the insourcing of entrepreneurial energy and ideas into the framework of an established organisation.
View ArticleFive steps to success for e-commerce companies
Success factors that e-commerce businesses need to strategically plan for as they launch or expand their organisations.
View ArticleThe seismic potential of digitalised manufacturing
As Industry 4.0 moves into the mainstream, manufacturing companies are learning that technology is only part of the challenge.
View ArticleCross-border e-commerce a significant growth opportunity for African companies
Cross-border retail volumes are predicted to increase at an annual average rate of 25% between 2015 and 2020.
View ArticleDHL announces its latest addition to its aircraft fleet family in Southern...
The new aircraft has a payload 200% higher than the effective capacity of the aircraft previously operating on this route, and will reduce the flight time between Johannesburg and Harare by over 35...
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